TERMS AND CONDITIONS

• This website is operated by Chloe Stewart Limited, a company registered in Kenya. Our company registration number is PVT-MKU9RKRB, PIN - P052313022K and  and our registered office is at Flat 6 Milne Flats, Kolobot Gardens Kenya. Our registered VAT number is 435234414.On this date 26 Mar 2024 Incorporated under the Companies Act, 2015 and that the Company is a PRIVATE LIMITED COMPANY.

• Throughout the site, the terms “we,” “us,” and “our” refer to Chloe Stewart Collective. Chloe Stewart Collective offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

• By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

• Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

• We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms:

• By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

• You must not transmit any worms or viruses, or any code of a destructive nature.

• A breach or violation of any of the Terms will result in an immediate termination of your Services.

Order

• Our acceptance of your order will take place when we email you to accept it; at this stage, we will assign an order number.

• If we are unable to accept your order, we will inform you of this and will not charge you for the product.

• If you wish to make a change to the product you have ordered, please contact us at chloe@chloestewart.co.uk We will let you know if the change is possible.

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Products

• While we make every effort to ensure the photographs displayed on our Site are truthful reproductions of the original products, including adopting every technological solution possible to minimise inaccuracies, variations may occur due to the technical and colour resolution characteristics of your computer and the handmade nature of the products. Chloe Stewart Collective shall not be liable for the eventual inadequacy of the graphic representations of the Chloe Stewart products displayed on the site owing to the above-mentioned technical and production issues.

Modifications to the Service and Prices

• The price of our products will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure the price of our products advised to you is correct. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

• We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Accuracy of Billing and Account Information

• We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

• You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Personal Information

• We will only use your personal information as set out in our Privacy Policy.

Changes to Terms and Conditions

• You can review the most current version of the Terms and Conditions at any time in the above section.

• We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

• Questions about the Terms and Conditions should be sent to us at - chloe@chloestewart.co.uk

PRIVACY POLICY 

• Thank you for choosing to be part of our community at Chloe Stewart Collective. We are committed to working with you and protecting your personal information. Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.chloestewart.co.uk

• When you visit our site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information.”

• We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files: Track actions occurring on the site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

• Additionally, when you make a purchase or attempt to make a purchase through www.chloestewart.co.uk we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, PayPal information, email address, and phone number). We refer to this information as “Order Information.”

• When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How do we use your Personal Information?

• We use the Order Information that we collect to fulfill any orders placed through www.chloestewart.co.uk (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and assessing the success of our marketing and advertising campaigns).

Sharing your Personal Information

• We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace  to power our online store. You can read more about how squarespace uses your Personal Information here: https://www.squarespace.com/privacy

• Our consumers' Personal Data will be used for the personalization of ads, and cookies may be used for personalized and non-personalized advertising. Google will have access to the user data that we collect on chloestewartcollective.co.uk. Consumers can see how Google will use their data here: https://policies.google.com/technologies/partner-sites.

• Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

• As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

• You can opt out of targeted advertising using the following links:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.

Do Not Track

• Please note we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

• If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

• Additionally, if you are a European resident, note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

• When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

• We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

• For more information about our privacy practices, or if you have questions, or if you would like to make a complaint, please contact us by:

  • Email: chloe@chloestewart.co.uk